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Price Adjustment Policy

The Disney Store and pricing is subject to change at any time. Sale price adjustments will be honored on items purchased from The Disney Store or that are available at a lower price within 7 days from the shipped date. Price adjustments are not valid on D23 Memberships or merchandise purchased at the Walt Disney World Resort or Disneyland Resort, or shipping charges. Please be advised that may sponsor online promotions and events that may not be available in local Disney Stores or at Disney Theme Parks. To request a price adjustment on qualifying purchases, please visit our Contact Us page. Be sure to include your Order Number and Item Number in your email. All sale price adjustments will be provided in the form of a one-time use promotional code. The one-time use promotional code will be sent to the email address provided at the time of order placement and may be used on one future order at The one-time use promotional code is only valid for online orders. Sorry, no phone orders!

While prices are usually the same online and in-Store, there are occasions where prices may vary. When this occurs, price matching between online and in-Store is not available.

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