Guest Services

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Question Asked: How long does it take to ship orders?

Most items ordered via Standard Delivery will arrive within 7-9 business days, personalized items will arrive within 9-11 business days. Some items, including customized items and items shipped from locations other than our warehouse, may take longer. Please check individual product pages for specific delivery schedules. Want it in a hurry? 2-Day and 3-Day Express Delivery are available for an extra charge. Please allow an additional 1-2 business days for personalized express orders to ship. Depending on when you place your order, your tracking number may take one business day to become active. Once your order has begun processing, changes or cancellations may not be systemically possible. If this occurs, please utilize the Return/Exchange process outlined on your packing slip or contact Guest Services for support.

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